Unable to connect to gt-i9300 Failed to retrieve device information

Michael How To Guides, Mobile, Samsung, TechTalk

Recently we have been seeing the following error message when connecting a Samsung Galaxy S 3 via USB to Kies. Unable to connect to gt-i9300 Failed to retrieve device information Surprisingly it seems to happen after updating to the latest version of Kies (Version 2.5.0.12094_28_8) and using a Samsung Galaxy S3 running Ice Cream Sandwich. How do I fix – “Unable To Connect …

Samsung Galaxy S3 and Microsoft Office 365 connection problem

Michael How To Guides, Mobile, Office 365, Samsung, TechTalk

Recently we have been seeing issues with the Samsung Galaxy S3 connecting to Office 365 and in certain cases, On premise Exchange 2010. Problem: Samsung Galaxy S3 cannot connect to Mail using WiFi but can connect using 3G: The first time you set-up the email, it seems to work  fine but minutes later all communications cease. In some cases all HTTPS (secure) …